| Business Name | SOBA Project, Inc. |
|---|---|
| Representative | Tomoya Fukumoto |
| Business Address | 93 Chudoji Awatacho, Shimogyo-ku, Kyoto City, Kyoto Research Park, Building 4, 4th Floor, 600-8815 |
| Business Phone Number |
+81-75-323-6066 (10:00~18:00JST, excluding weekends and holidays)
*We do not provide support over the phone. For convenience, we have listed the phone number. If you have any questions or concerns, our dedicated staff will be happy to assist you on the Discord server [SOBA web3]. In order to ensure a prompt and accurate response, please include the following information when making inquiries: - Name (user name) - Inquiry details - Order number (if applicable) |
| Contact information | nftplat@soba-project.com |
| Contact form | https://discord.gg/eAtKxzMqaw |
| URL | https://www.soba-project.com/ |
| Fees for Sales Agency Services | Please check the price displayed for each product. The displayed price includes all fees related to the purchase. |
| Payment Method | Credit Card Payment |
| Exchanges and returns | We will not accept returns unless the product is defective and we are satisfied that the defect exists. |
| Timing of payment | Credit card: Payment is confirmed at the time of ordering the product. |
| Delivery time of the product |
Your purchased NFT will be available to view within 3 business days.
* Due to system issues, manual action may be required. In that case, there may be delays. |
| Expenses required other than the consideration | Internet connection fees, communication fees, etc. are the responsibility of the customer. Please contact your Internet provider or mobile phone company for details on these fees. Consumption tax is shown as included in the price. |
| Matters concerning contract termination, etc. | After requesting a proxy purchase service, you cannot cancel the individual contract for the proxy purchase service. In addition, you cannot return products for your own reasons after they have been shipped. |
| Matters concerning liability in the event of non-compliance with the contract contents | We do not guarantee the value, functionality, destination or use of NFTs acquired by customers through this service, and will not be liable for any non-compliance with the terms of the contract, except in cases where we have acted intentionally or with gross negligence. |
| Operating environment for using the software |
We recommend using the following browsers:
* This service uses JavaScript and Cookies. - PC MacOS - Latest version of Google Chrome, Latest version of Safari - PC Windows - Latest version of Google Chrome - Smartphone/Tablet iOS - Latest version of Safari - Smartphone/Tablet Android - Latest version of Google Chrome |